Refund policy

All items are made exclusively to order. We offer exchanges even if the item has been customized in terms of size, length, or color, specifically according to the client's request.

We accept exchanges if:
• No more than 14 calendar days have passed since the item was received.
• The item has not been used, is in its original condition, and includes all tags and packaging.

How to arrange an exchange:
1. Contact us via any convenient method (email, Instagram, or online chat).
2. Confirm the details and receive the return shipping address.
3. Once we receive and inspect the item, we will process the exchange.

Please note:
Shipping costs for exchanges are covered by the customer, except in cases of manufacturing defects or errors on our part.